Previous Next

Mike Dunn

“We put TRUST at the top of our priorities,” says Mike Dunn, fourth-generation president of Dunn Lumber. Mike’s resolve has inspired dramatic loyalty among customers and employees through market changes throughout the years.

Mike elaborates, “We are in a time when quality, locality and being genuine mean a lot. We have the right values at the right time in history.”

Mike’s tips for building trust:

  1. In crisis, take time to think things through; you may have to go slower than you’d like.
  2. Stay in communication to quell uncertainty. Be transparent.
  3. Incentivize people to stay. (At the peak of COVID-19 Mike cut hours, but raised pay.)
  4. Offer products the team can take pride in, and customers can rely on.

Zeen is a next generation WordPress theme. It’s powerful, beautifully designed and comes with everything you need to engage your visitors and increase conversions.

More Stories
Andrés Echeverri
error: Content is protected !!
Mike Dunn