Within a year of Julie Towner acquiring her business, it became the fastest growing woman-owned telecom company in the Midwest. Julie attributes her success to a servant leader’s approach. “Nothing works better than finding out what you can do for other people, finding out what they need, and providing it,” she shares.
Julie quickly expanded internationally, all while maintaining a close-knit team. “Stay determined,” she says, “…but it’s okay to be vulnerable. Let your heart show just a little bit.”
Along the way, Julie gained insights on the imperative of parting ways with staff:
Do not make a reactive decision.
Give the team member every tool possible to improve.
Try until you know, you’ve done everything you could.
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