When COVID-19 hit, Jeff Ryan did not falter in his leadership of 2,600 team members on the frontlines. In characteristic style, he was already prepared.
In December 2019, another Vistage member with operations in Wuhan, China, had shared his concerns. Drawing from his time as an inner-city hospital administrator, Jeff sprang into action. He cautions, “You must prepare, prepare, prepare, and then implement. Don’t panic, just know that something will go wrong. Fix it, and move on.”
Jeff’s tips for prepared leadership in challenging times:
Stay calm, and be thorough. (Measure three
times, cut once.)
Do your homework, so you can make
educated spur-of-the-moment decisions.
Preparation trumps implementation.
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