Jay Manoogian founded Preferred Property Maintenance on the heels of the “worst year” of his life. 33 years later, Jay’s first two employees are still with him. “We celebrate our victories, we really do,” he says.
With an average staff tenure of 11.5 years, Jay notes a key to his leadership success is the accountability he’s found in being a 20-year Vistage member. “My Chair has done a great job of keeping me accountable to my actions and promises,” he shares. Jay’s other secrets to long-term leadership success:
- Prioritize work/life balance early.
- Recognize your demeanor sets the tone for your staff.
- Implement one-to-ones, allow your team to make decisions, and celebrate them.
- Install core beliefs.
