“We initially built our company on working with individuals asked to leave other programs,” Carmen Sample says, when asked the origins of her human service agency. “By doing so successfully, we established a new norm.”
Carmen’s tips for sustained success:
- Build a company you want to run for the long haul. Ask yourself: What am I willing to tolerate? Be firm. These thresholds define your culture.
- You’ll make a million decisions when you’re scaling. Quickly build on what you did right, quickly move past the mistakes.
- Competition raises the bar of service delivery. Embrace competitors that make your company work smarter.
- Build a company that can move fast, so you can stay one step ahead.
