What began as a cashier role at K-mart has developed into a career at the helm of a thriving credit union. Dr. Rick Patel’s servant leadership style and adaptability has been enriched by his experiences, made evident in his nine moves across four states in 15 years.

As the CEO and President of Diamond Credit Union since 2022, he has led the organization to be ranked as the top credit union in Pennsylvania and the only financial services credit union to be rated among the best places to work. Dr. Patel preaches that success comes from blending hard work with fun, and that has fueled $107M in growth just two years.
His focus on the company’s core value of “ That’s YOUnity” ensures that when staff are cared for, they, in turn, care for the community and customers.

Dr. Patel’s Tips for Success:

• Listen and be a servant leader.
• Have empathy.
• Connect with your team emotionally.